Shipping policy
SHIPPING POLICY
Last updated: July 5, 2026
At VYON, we’re committed to delivering your order as quickly and securely as possible. Please read the following Shipping Policy to understand how we process and deliver your orders.
Shipping Locations
We currently ship only within India.
Order Processing
Orders are typically processed within 1–3 business days after they are placed.
Please note that processing times may be slightly longer during product launches, sale events, festivals, or other periods of high order volume.
Shipping Charges
Shipping charges are calculated at checkout based on your shipping location and selected payment method.
The applicable shipping charges will be displayed before you complete your purchase.
Estimated Delivery Time
Once your order has been dispatched, it is generally delivered within 3–7 business days, depending on your location.
Please note that these delivery timelines are estimated and may vary due to factors beyond our control, including weather conditions, public holidays, courier delays, operational issues, or other unforeseen circumstances.
Order Tracking
Once your order has been shipped, you’ll receive a tracking ID and tracking details via Email and/or WhatsApp, allowing you to monitor your shipment throughout its journey.
Shipping Address
Please ensure that all shipping information provided during checkout is accurate and complete.
If you need to update your shipping address, please contact us before your order has been dispatched. Once an order has been shipped, we are unable to modify the delivery address.
Failed Deliveries & Returned Shipments
If a delivery cannot be completed due to an incorrect or incomplete shipping address, customer unavailability, or any other reason that results in the package being returned to VYON, we will gladly arrange a re-shipment.
In such cases, the customer will be responsible for paying the applicable shipping charges for the new shipment.
Damaged, Defective or Incorrect Orders
If you receive a damaged, defective, incorrect product, or the wrong size due to our error, please refer to our Return & Refund Policy for instructions on requesting a return, exchange, or refund.
Need Help?
If you have any questions regarding shipping or your order, please feel free to contact us.
Email: vyonstudios.co@gmail.com
WhatsApp: +91 9238555701
Thank you for choosing VYON. We appreciate your trust and look forward to delivering your order.